FAQ
General FAQ
We take cash, check, credit cards, Venmo, and Zelle. Our preferred form of payment is Zelle.
Yes, we give discounts to; Students, teachers, fire, police, google, and union workers for training packages only. You may not use a discount in combination with payment plans.
Yes, we offer boarding here but require an evaluation for any new client of ours. Our boarding is In Home with a trainer only, and is $100/night.
You can call or text our number 650-400-7629, if you leave a VM we will do our best to get back to you within 48 hours during our business hours. You may also email us at dogz101rwc@yahoo.com
Call and leave a voicemail or text us at 650-400-7629.
- Private Training is open Tuesday- Saturday.
- Day care is open Monday- Friday.
- Grooming is open Tuesday-Saturday.
Grooming FAQ
Our pricing varies depending on breed, size, and coat type.
Doodles, poodle mixes, poodles, yorkie mixes, cotons etc--dogs with hair--start at a minimum of $110.
Breeds such as Bernese Mountain Dogs, Newfoundlands, Leonbergers start at a minimum of $150 and up.
If you are looking for breed specific cuts (Black Russian Terriers, Schnauzers, etc) pricing can vary.
Please note that all quotes are given over the phone, and can and will change due to sizing, difficulty of coat, and matting/shaving fees.
Yes, walk in services are typically Tuesday-Saturdays from 9am-2pm unless were closed, which will be posted on our social media accounts (Facebook and Instagram) and our announcements page.
NO, please check our policies page for more info.
Time varies on coat, dog stress level, and how our day looks. It can vary from 2-5 hours. If you are looking to book a zoom groom because you need the dog done by a certain time, an additional $30 will be charged for the groomer to block off their schedule.
No. We encourage owners to let us bath and groom their dog here because a dirty dog will ruin our grooming tools, a lot of time owners will also not full dry their dog which will cause excess matting which can be easily prevented.
No.
Please check our policies page for more info.
Absolutely not, they can look but they cant touch. Each dog is crated in individual crates unless they’re multiple dogs in one family.
If you have a special medicated shampoo, absolutely!
When we call/text you that they are done and you know you can’t pick them up within the next 1.5 hours of our call/text, LET US KNOW, we will work something out. If you fail to let us know what time you will be picking up your dog we will charge you an additional late fee of $22.
No, you are more than welcome to explore the plaza, grab a bite, hang out in your car but you can not sit in out front desk area. We are a behavior modification training center, we get all kind of dogs here for training and you may interfere with their training.
No worries, there is no penalty fee at this time. However, If you miss your appointment 3 times without calling and letting us know you can’t make it, we will no longer be able to service you. It is not fair to our groomers, or other clients who could be here.
Training FAQ
Give us a call/text/email and we can set up an evaluation.
An evaluation is done with one of our trainers where they will meet both you and your dog and go over what results you want to see, best method of training for you and your pup, and the trainer will choose which package will fit your needs. These evaluations are $60. You are more than welcome to bring whomever you would like to the evaluation and all training sessions, as long as they are not disruptive to your dogs training session.
Typically, we can set up a training sessions; Wednesdays 9am-2pm, Thursdays 9pm-5pm, Fridays 9am-4pm, and Saturdays 9am-2pm.
Once you have completed an evaluation and chosen a package you can start when you please.
No, usually we go through 3-4 of your private sessions to get you ready for group classes. Once we have you in group classes we then hone in on any issues you may have during said group class then schedule you a private to solve said issue.
Yes, your private sessions included in each package, expires within 8 months of signage, any sessions remaining after that will be lost, also stated on your contract. However, group classes do not expire.
Evaluations are $60 or $120 in home. Our package prices are all listed under the training tab, or click here!
We post everything and all updates on our Facebook and Instagram page/story. We also take your email address when you fill out a contract and will send you cancelations, promotions any further announcements.
Yes, you can either pay in full on day 1 or you can pay half on your first session and the second half on the third session. We do not offer payment plans in combination with discounts.